Your customers wish you knew about
LinkedIn released their State of Sales 2021 report with some info that serves as a reminder or a wake-up call. You can get the free report here. This quote in the report stood out: “Top-performing salespeople spend far more of their time researching their industry,...
Creating a customer journey map is critical for your business. It provides perspective, ideas for new or improved products and services, and a blueprint for an exceptional customer experience. A study by McKinsey showed that organizations that focus on journey...
Things have changed significantly for your customers since last week. You can't schedule your marketing for the next four weeks and trust it'll be relevant when it posts, like the good old days (in February). The message you wrote two weeks ago might be outdated...
Frustration kills sales. You've experienced it. You fill out the form in the checkout process on a site, hit the "Buy Now" button and get this message, "Address Not Valid". You double-check your address, hit the button again, and get the same message! After doing...